GOOD GOVERNANCE BY MOBILE PHONE IN BANGLADESH: CHALLENGES AND WAY FORWARD

Abstract

Mobile communication technology in the mean- time take us in new height of excellence by strengthening good governance practices with the supports of public and private sectors, giving the country new identity of Digital Bangladesh. The rapid development of mobile technologies insists to deliver government services to citizens in more effective and cheaper ways. As a part of Good Governance, vision of M- governance is make all government services accessible to the mass people through convenient distribution channel and at affordable cost where services will be provided efficiently, transparently and in a reliable way. M-government as a part of Good governance introduced a new channel for public interactions with different stakeholders where by reducing barriers of citizen communication or service providers could carry out interactions easily. Governments has vision to develop a Digital Bangladesh where formation of national ICT road map, provide ICT facilities to doorsteps of common people, establish good governance and expanding network of telecommunication in all parts of country are very much prerequisites. Unfortunately, we didn’t possess sufficient infrastructure, atmosphere and trust yet which is very condition to initiate and implement social and economic development services in the field of healthcare, distant education, agriculture information, mass banking and utility services to poor as a part of socio economic development index. Therefore mobile phone has enormous possibilities to expand access of public services to the poorest segments of the nation where wired telecommunication and ICT doesn’t exist or still there is a limitation. But still we could not popularize and diffuse potential benefits of m governance among general people level to make them informative and empowered. Government move to administrative reform and commitment to give public services easier and faster is very much required in this regard.