An exploration of older worker flexible working arrangements in smaller firms

Abstract

This article explores flexible working arrangements (FWAs) for older workers in smaller UK firms. We address three questions: how far older workers need and value FWAs, the type of FWAs they need, and whether smaller firms can offer these FWAs. We draw on 46 semi-structured interviews from six smaller case study firms to present a qualitative exploration of both owner-manager and (under-researched) worker perspectives. We evidence the offer and importance of temporal and work-role FWAs, together with the use of i-deals and ad hoc FWAs in meeting the needs of this diverse group. We make three contributions: first, theoretically, in arguing for an extended definition of FWAs and understanding formality of offer; second, to practice, in highlighting FWA mechanisms appropriate to older workers; third, to policy, in questioning the effectiveness of both the business case approach to older worker FWAs in smaller firms and policy's positioning of older workers as a homogeneous group.