Impact of Organizational Justice and Psychological Empowerment on Perceived Organizational Performance: The Mediating Role of Organizational Citizenship Behaviour

Abstract

The present research analysed the relationships among organizational justice, psychological empowerment, organizational citizenship behaviour, and perceived organizational performance. For this purpose, the data was collected from 260 employees working in different banks in Pakistan. Baron and Kenny’s regression approach was used to test the mediation effect. In addition, Sobel test by Preacher, K. J. & Hayes, A. F. was also used for bootstrapping in the SPSS. All the alternate hypotheses of the study were accepted. The results of the study revealed that organizational citizenship behaviour partially mediated the relationship between organizational justice and perceived organizational performance. It was also found that organizational citizenship behaviour fully mediated the relationship between psychological empowerment and perceived organizational performance.