The Implementation of Iso 9001: 2015 Quality Management System at PT Tarumatex Bandung

Abstract

ISO management becomes an important issue in line with the increasing competition in the industrial world. The company strives to maintain its position and increase the trust of consumers. ISO is used as a tool to measure corporate credibility globally and improve the quality of company management. The research aims to find out how ISO 9001 Quality Management System is applied in a company, what profit will be achieved by the company when implementing ISO 9001 Quality Management System, identifying problems and solutions and what steps should be taken by the company to ensure that implementation of Quality Management System ISO 9001 work properly. The approach used is descriptive qualitative method. The results obtained in the form of division of authority and responsibility of each division is more clear and communication and response more quickly.