Tools of Internal Communication from Knowledge Transfer Perspective

Abstract

The world nowadays is very often titled as the world of knowledge. Knowledge is a critical dif-ferentiator for companies and source of competitive advantage. Therefore companies pay careful attention to knowledge management and put a lot of energy and money to right set-ups ensuring that knowledge is owned and used as adequately as possible. Part of that is also the transfer of knowledge between individuals. The paper deals with the topic of knowledge transfer and shar-ing and aims to identify the most efficient tool of internal communication in terms of knowledge transfer. The research based on expert interviews is presented in the paper. The results should help management of companies to organize internal communication in the way which allows them to accomplish their knowledge management strategy.