Gambaran Kepuasan Pasien Rawat Jalan terhadap Pelayanan di Rumah Sakit Islam Jakarta Sukapura (RSIJS) Tahun 2015

Abstract

the cleanliness and comfort of the lounge area, creating a family atmosphere between the doctor and the patient, the doctor gives the patient the opportunity to ask and sufficient service time. the suggestion box for criticism and complaints, medical personnel and hospital employees look neat and clean. Advice can be given include: improving the evaluation of employee performance through increased discipline and more attention to the cleanliness of the bathroom and cleanliness poly outpatient and improve hospitality workers.