Sustainable Facilities Management (SFM) initiatives in Malaysia hotel industry: reliability and validity analysis using Smart-PLS

Abstract

This paper presents the reliability and validity analysis of the data collection instrument used in a larger study scale. A pilot study has been employed to prove the viability of the questionnaire survey and make improvements prior to the actual survey examining the framework of Sustainable Facilities Management (SFM) initiatives for Malaysia's hotel industry. A survey was conducted among 5-star hotels registered under the Ministry of Tourism, Arts and Culture (MOTAC) Malaysia. A total of 34 respondents were successfully recruited from Klang Valley's hotel staff. The reliability and validity analyses of this pilot study were conducted using PLS-SEM: SMART-PLS Version 3.3.2. The study's findings revealed that the surveyed SFM initiatives in the hotel organisations were statistically significant. In addition, the findings indicated that the SFM initiatives positively contributed towards sustainable development goals (SDG); particularly SDG 6, SDG 7, SDG 9, SDG 12, and SDG 13. The study's main implications further confirmed that the instrument used in the pilot study fulfilled the acceptable requirements of the reliability and validity range for the main data collection purpose of the intended study.