Digital Health Transformation Through EHRs in Saudi Arabia: Operational Insights and MIS Implications

Abstract

Electronic health records (EHRs), a core management information systems component, aim to enhance patient care, reduce errors, and improve operational efficiency, yet their integration in Saudi Arabia faces systemic and organizational challenges. This study explores EHRs' impact on patient care quality in Riyadh's private hospitals, identifying both benefits and limitations. A survey of healthcare professionals revealed general satisfaction, citing improved safety, coordination, and decision-making. However, barriers such as information overload, poor interoperability, and clinician burnout persist. The findings underscore the need for better integration, ongoing training, and strategic management. This research offers practical insights into EHR adoption and its implications for healthcare delivery in Saudi Arabia.