Factors determining employee career success in the Chinese hotel industry: A perspective of Job-Demand Resources theory

Abstract

This present study examines the relationship among competency development, empowering leadership, employee-organisation relationship, psychological flexibility and career success in the Chinese hotel industry. Using the survey data of 560 employees working in 45 hotels, the salient results of PLS-SEM suggest that the interplays of competency development and empowering leadership significantly enhance the employee-organisation relationship and career success. Empowering leadership also significantly affects the competency development of the employee. Furthermore, this study highlighted that the impact of psychological flexibility is much higher when employees excel in the employee-organisation relationship and career success. Finally, the employee-organisation relationship significantly enhances employee career success. These results advance the understanding of past research and suggest that career success should be the employee's target following influencing factors in the hotels. These findings suggest that career success may be expanded to include the JD-R theory and is valid in the Chinese employee career setting.