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The Impact of Service Quality on Customer Satisfaction: A Case Study on Nekemte Municipality, Oromia Region, Ethiopia

  • Gobena A
Annals of Social Sciences & Management studies (2019) 4(1)
DOI: 10.19080/asm.2019.04.555629
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Abstract

… customers. The main objective of this study was to assess the overall level of service quality and customer satisfaction … quality dimensions on customer satisfaction under the study area. …

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Gobena, A. G. (2019). The Impact of Service Quality on Customer Satisfaction: A Case Study on Nekemte Municipality, Oromia Region, Ethiopia. Annals of Social Sciences & Management Studies, 4(1). https://doi.org/10.19080/asm.2019.04.555629

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