Exploring an Integrated Decision-Making Model to Enhance the Employee-Oriented Built Environment in Urban Green Buildings: A Review

Abstract

Integrating building technology systems into urban green buildings is an emerging building movement in developed countries to create a paradigm of a human-oriented built environment inside workspaces. This paper aims at the conversion of green buildings to smart-green facilities, initiated to develop an employee-oriented built environment in urban green office buildings using decision-making models. The study identifies the factors affecting employee satisfaction as building-related factors, non-building-related factors, Multiple Criteria Decision Analysis (MCDA), and Structural Equation Model (SEM) through a comprehensive literature review. Extensive bibliographic research has been conducted over 21 years to understand the relationship between decision-making models and employee satisfaction in green office buildings. This paper provides an overall ideology of the impact of green office buildings and the conversion to buildings focusing on employee satisfaction. The study concludes by introducing an integrated MCDA and SEM method to create a less complex hybrid decision-making model to create an improved employee-friendly built environment.