Factors influencing turnover intention among nursing home staff in Malaysia

Abstract

There are so many issues regarding turnover of nursing home staff that could affect the process of delivering quality of care and the organisation itself. But there is limited research focusing on nursing home staff turnover in Malaysia. A comprehensive literature review was pushed forward to examine the nursing home industry, turnover definition, and factors that can influence the nursing home staff turnover which eventually could lead harm to the nursing home organisation. Thus, the objective of this study is to determine the factors that can influence nursing home staff turnover in Malaysia. Two objectives will be achieved: (1) to determine the factors influencing nursing home staff turnover in nursing homes and (2) to identify the relationship between workload, time pressure, role conflict, social support, reward, and compensation towards turnover intention. In this literature review, 90 documents were reviewed, where 50 documents were obtained using Google search engine, Google Scholar, and wide search of Internet of professional organisation and government www-sites that produce media releases, action reports, discussion papers, and unpublished research studies that relates to nursing home staff issues. Further research could develop a theoretical framework on ways to retain nursing home staff.