A Surveying Study on Social Satisfaction to Current Doctor-Patient Relationship in China

  • Shi J
  • Jiang Y
  • Hu P
  • et al.
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Abstract

Objective: To survey social satisfaction to current doctor-patient relationship and to explore the influencing factors and improvement strategy. Methods: Survey 1167 people on internet by self-regulating questionnaire within the specified time and then make a statistical analysis. Results: The public's satisfaction to doctor-patient relationship is just at the level of 51.11%. And the sa-tisfaction to Pharmaceutical systems is 56.23%, to related governmental duties is 51.92%, to me-dia coverage is 59.72%, to medical personnel is 65.68%, to patient is 65.74%. There are statistical differences between different ages, residences, educational backgrounds, occupation and medical payments (P < 0.05). Conclusion: The public's satisfaction to current doctor-patient relationship is lower. It's a system engineering to improve the doctor-patient relationship. It needs the medical personnel, patient, government and medium to participate in together and pay more effort to im-prove doctor-patient relationship.

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APA

Shi, J., Jiang, Y., Hu, P., Gong, Y., & Li, Y. (2015). A Surveying Study on Social Satisfaction to Current Doctor-Patient Relationship in China. Journal of Service Science and Management, 08(05), 695–702. https://doi.org/10.4236/jssm.2015.85071

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