Investment Areas to Enhance Public Employee Resilience during the Coronavirus Disease 2019 (COVID-19): Evidence from Iran

Abstract

This study aims to investigate the areas of investment that the human resources management of the Iranian public sector has invested in for improving employees' resilience in the COVID-19 pandemic period. This study is qualitative and the qualitative content analysis is used to analyze the data. The qualitative content analysis is used to analyze the data. According to findings, essential areas for investment to improve employee resilience are hardware investments, software investments, and wetware investments.While increasing the knowledge of employee resilience, this qualitative study provides valuable and practical implications for policymakers and managers in the public sector.