ANALISIS LAYANAN PENGADAAN BARANG DAN JASA SECARA ELEKTRONIK (LPSE) PADA KANTOR KOMUNIKASI DAN INFORMASI KABUPATEN MAROS

Abstract

This study’s objectives are to describe and analyze the transparency and the factors affecting transparency in the Electronic Procurement of Goods and Services at the Department of Communication and Information in Maros Regency. The research used qualitative approach. Based on the analysis, it is found that the aspect of transparency indicators in general has shown that LPSE service system transparent enough. There are some influential factors, including communication (miscommunication and misunderstanding between the committee and the company), technology (unstable internet connection), human resources (lack of good character or mental attitude among the people giving LPSE services), LPSE bureaucratic staffs who still have double positions at the Office of Communication and Information in Maros regency, the opinion among business community that the policy of transparency is still less effective and efficient in the process of procurement of goods and services, and the users of LPSE who still have limitation in using e-procurement of goods and services, and the users of LPSE who still have limitation in using e-procurement system.Keywords: Transparency, e-Procurement, Electronic Procurement of Goods and Services