The Productive Ward Program™

Abstract

OBJECTIVE: The objective of this study was to investigate the impact of The Productive Ward-Releasing Time to Care™ program implemented in a hospital transformation process on nurse perception related to practice environment, burnout, quality of care, and job outcomes. BACKGROUND: To address the continuously evolving complex challenges of patient care, high-performance nursing care is necessary. METHODS: A longitudinal survey design was used to conduct a study in a 600-bed acute care university hospital with 3 measurement periods: TO: base line in 2006, T1 in 2011, and T2 in 2013. As part of the hospital transformation process, the productive ward program was introduced between T1 and T2. RESULTS: Relevant impact on nurse-physician relations, nurse management, hospital management-organizational support, nurse-reported quality of care, and job outcomes were identified. CONCLUSION: Hospital strategies and policies should be aligned with daily practices so that engaged and committed staff can promote excellent outcomes.