CORRELATION BETWEEN ORGANIZATIONAL FACTORS AND PERSONAL CHARACTERISTICS WITH OCCUPATIONAL STRESS AMONG ADMINISTRATION EMPLOYEES OF X HOSPITAL

Abstract

Occupational stress occurs to anyone, including hospital workers who are at high risk of depression, commit suicide, and experience excessive anxiety. The stress was one of the long-standing problems that occur among them. This study aimed to determine the risk of occupational stress among administration employees at X Hospital. This research used a quantitative with cross-sectional approach. The sample for this research was all 58 of the office employees in X Hospital. The method used in this research was the total sampling method. This research was undertaken from March to June 2020. The research instrument was a questionnaire that includes personal characteristics (age, sex, and working period), occupational stress, and organizational factors (mental workload, working hours, and income). The result showed that 77.6% of employees deal with heavy occupational stress. The statistical analysis result showed that working mental workload (p-value= 0.009) had a significant correlation with occupational stress. Meanwhile, age (p-value = 0.404), sex (p-value = 0.094), working period (p-value = 0.480), working hours (p-value = 0.073), and income (p-value = 0.862) did not have significant correlation with occupational stress. Therefore, the hospital should pay more attention to employees, their mental health, and their occupational stress.Keywords: mental workload, income, age