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The Quality of Customer Service and the Level of Consumer Satisfaction in Timor Leste Telecommunications

  • Baptista M
  • et al.
Asian Business Review (2019) 9(3)
DOI: 10.18034/abr.v9i3.273
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Abstract

The quality of customer services and its resulting consumer satisfaction have greatly contributed to the success of numerous companies, since they constitute competitive advantages, helping companies retaining their costumers and contributing to the company's …

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APA

Baptista, M. S., Marreiros, C. G., & Lucas, M. R. (2019). The Quality of Customer Service and the Level of Consumer Satisfaction in Timor Leste Telecommunications. Asian Business Review, 9(3). https://doi.org/10.18034/abr.v9i3.273

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