Trainers’ Perspectives Towards Digital Mental Health Training for Primary Care Providers: Insights from Focused Group Discussion

Abstract

Background: In resource-limited primary care settings, Digital Mental Health Training (DMHT) programs have emerged as scalable solutions to bridge the mental health care gap. It is essential to consider the views and perspectives of trainers, as they play a crucial role in implementing these programs. Methods: This qualitative study was conducted within the “Mutistate Digital Mental Health Capacity Building Program for Primary Healthcare” and explored the perspectives of 15 trainers from various professional backgrounds regarding DMHT via a Focus Group Discussion (FGDs). The transcript of the FGDs was thematically analyzed to identify key themes. Results: The study highlighted the effectiveness of hybrid training models in delivering mental healthcare. Such models incorporate the benefits of in-person sessions along with the scalability of online platforms. However, some notable barriers to DMHT programs included limited digital literacy among primary care providers, unreliable infrastructure, and competing participant responsibilities. It was found that for DMHT’s success, there is a need for culturally adapted content, interactive teaching methods, and sustained administrative support. Other recommendations included improving digital infrastructure, offering pre-training sessions to enhance digital literacy, and addressing structural barriers through policy changes. Conclusion: The DMHT programs can be viable solutions to improve mental healthcare delivery in low- and middle-income countries if supported by strong infrastructure, culturally relevant content, enhanced digital literacy, and ongoing administrative support.