Benchmarking as a Determinant of Modern Mining Education

Abstract

This paper discusses the adaptation of mining education to the modern requirements of improving the management of mining enterprises. The authors substantiate the necessity and expediency of including a separate benchmarking course in the programs of university and postgraduate mountain education, which is based on the postulates of the process approach to management. It is necessary to gain understanding and knowledge of all processes occurring in the organization, based on illustrating the flow of processes with drawings, graphs of changes in process parameters; have a clear understanding of the standards in order to use their experience in relation to their activities, as well as managers should have a pronounced desire to improve their activities in order to achieve the maximum financial result. The paper presents the results of a study on testing the mechanism for using benchmarking tools conducted by the authors at mining enterprises of an open and underground mining method. Among the main tasks of top managers to reduce the risks of inadequate business processes in coal enterprises, it is necessary to resort to a criterion-based assessment of business processes through internal process benchmarking and the provision of analytical information to interested parties, which will allow them to identify "narrow" places during the implementation of the process and make informed management decisions. The presented conclusions are recommended for consideration when drawing up educational standards and programs for the training and retraining of managerial personnel for the mining industry.