Research on the Impact of Digital Transformation on Commercial Bank Performance

Abstract

This paper takes 60 commercial banks undergoing digital transformation from 2015 to 2021 as samples and uses the Peking University Digital Transformation Index to empirically test the impact of digital transformation on commercial banks’ operating performance. The results show that: Digital transformation has a positive impact on the business performance of commercial banks; the impact of digital transformation on the operational performance of commercial banks of different sizes is heterogeneous. At present, the digital transformation of China’s commercial banks is still in the initial stage, and there is a lack of successful experience in the direction and measures of transformation, which plays a certain reference role for the future development of commercial banks.