Hearing the quiet voices: Listening as democratic action in a Norwegian neighborhood

Abstract

This article explores how modes of listening and ideologies of democratic action are intertwined, through the example of a multicultural neighborhood in Oslo, Norway. While much work on language and democracy focuses on speakers, this article instead interrogates how a government listens to citizens, and how different conceptualizations of what listening is index different understandings of democratic action. While the Oslo municipality sees listening as a form of legitimation for governmental policymaking, local residents try to create a more open form of listening, which they see to be a better way of addressing the needs of a more diverse citizenry. Based on ethnographic fieldwork with municipal employees, neighborhood organizations, and residents, the analysis focuses on the participation frameworks and interactional genres that my interlocutors take to be instances of democratic listening, and how listening practices are intertwined with imaginations of a more inclusive future. (Listening, democracy, participatory politics, Norway)∗