Toward Modelling of Enhancing Export Process in Developing Country, Palembang, Indonesia

Abstract

Export process in developing countries often takes longer time than in developed countries. Lack of service quality and long dwelling time are the main problems. In the case of Boom Baru Port in Palembang, Indonesia, there has been a long line in limited Berth and Yard, especially during the loading and unloading of goods. The goal of this study is to formulate a model for enhancing the export process at Boom Baru Port. This research aims to analyze the need for a trade information system to reduce trade preparation time, with a case study at Boom Baru Port. The collection of information regarding the preparation of input variables, such as the Origin and Destination of Trade Commodities and Calculation of Annual Daily Activities, can be accessed by various types of stakeholders in their respective departments and jobs. Once the framework is connected, Port execution changes can save time and improve the environment. The novelty of this research paper is the Export Trade Information System model, which is designed to facilitate the exchange of information between Exporters and various stakeholders in the export trading process in port, such as government agencies, businesses, and consumers.