Applying the Theory of Constraints in the Course of Process Improvement

Abstract

Theory of constraints (TOC) is about thinking in logical, systematic, or structured processes similar to the PDCA learning loop. It is about analyzing cause and effect, verifying basic assumptions, exploring alternatives and process improvement. The goal of TOC is to maximize the efficiency of a process selectively at the most critical points and thereby maximize profitability, quality, or other corporate objectives. This paper include basic theoretical information about TOC and following application during process improvement. This paper was realised with VEGA support No. 1/0229/08 Perspectives of quality management development in coherence with requirements of Slovak republic market.