Digital transformation in crisis situations. Literature review using topic modeling and grounded theory

Abstract

This article analyzes the publications on digital transformation and crisis in the Scopus database, identifying the evolution of the terms per year and proposing a thematic classification according to the topics found. The methodology has two main stages: topic modeling by year of publication to abstracts from selected articles, and grounded theory to classify the topics generated. The results reveal have research topics: crisis of existing knowledge due to digital transformation; social, economic and business changes due to digital transformation; new tools for new times at organizational/social level; COVID-19 as an accelerator of digital transformation; and future of work, organizations and society post COVID-19.