O Manual de utilizador de um software de análise qualitativa: As perceções dos utilizadores do webQDA

Abstract

One of the key factors in a software development process is the Interaction Design, Usability more precisely, largely responsible for the efficient use of a particular application. For this purpose, renowned designers like Dieter Rams, go even further, stating that the use of good design should make a product as understandable as to be self-explanatory, making the instructions manual unnecessary (Vitsoe, 2016). Does the application of good design principles make technology products so intuitive that they do not require the use of the User Manual? This study aims to present the perception of users regarding the use of qualitative analysis software User Guide webQDA®, understanding the level of frequency with which they refer to the manual, identifying operations that lead the users to resort to it, the supports in which the manual is more frequently consulted, among other information.