An (s, S) production inventory controlled self-service queuing system

Abstract

We consider a multiserver Markovian queuing system where each server provides service only to one customer. Arrival of customers is according to a Poisson process and whenever a customer leaves the system after getting service, that server is also removed from the system. Here the servers are considered as a standard s, S production inventory. Behavior of this system is studied using a three-dimensional QBD process. The condition for checking ergodicity and the steady state solutions are obtained using matrix analytic method. Unlike classical queuing models, the number of servers varies in this model according to an inventory policy.