Case study: exploring the role of current and potential usage of generative artificial intelligence tools in higher education

Abstract

This study evaluated the faculties, researchers and employees in higher education regarding their current usage of Artificial Intelligence (AI) tools by categories, AI tools forms, and pricing models. This study measured an individual's readiness to embrace new technologies using the Technology Readiness Index (TRI). The TRI assesses four dimensions of technology readiness: optimism, innovativeness, discomfort, and insecurity. A survey was distributed to gather the initial perception of employees in higher education on their use of intrusive technologies. The survey was taken by 46 people. This study found that most participants used AI tools out of curiosity and occasional necessity. The findings indicated that the majority preferred using the free options with the AI tools. These AI tools are used for creative activities and tasks like idea generation, coding, and presentations. The findings also indicated that the participants showed enthusiasm for responsible implementation in regards to integrating AI generative tools.