Information technology adoption in Hong Kong's logistics industry

Abstract

This article reports on the current state of information technology (IT) adoption in Hong Kong's logistics industry, identifies the benefits of and barriers to adopting IT, and provides recommendations for the adoption of IT in the industry. We achieved these objectives by carrying out a cross-sectional survey of 1,500 firms in the industry, followed by interviews with selected respondents to the survey. The study findings provide managerial insights for firms to understand the adoption of IT in the industry and to identify areas for improvement in adopting IT.