Revolutionizing workforce planning: the strategic role of AI in HR strategy

Abstract

With the growing integration of artificial intelligence (AI) into business operations, human resource (HR) practices are increasingly aligning with these technological advances. This systematic literature review, conducted using the PRISMA framework, examines 13 peer-reviewed articles published between 2017 and 2025, with a focused lens on the role of AI in workforce planning. Most existing research in this area remains conceptual in nature; this review underscores the need for more data-driven, empirical studies to validate commonly cited benefits such as enhanced employee decision-making and perception of fairness. While challenges—including data privacy concerns and limited organizational readiness—persist, the findings suggest that AI can enhance HR practices through improved efficiency, objectivity, and strategic precision. Companies that have adopted AI tools report benefits such as lower turnover rates and stronger employee engagement. By concentrating narrowly on the strategic application of AI in workforce planning, this review provides a comprehensive synthesis of the field’s current state and offers targeted directions for future research.