Application of the Medical Office Survey on Patient Safety Culture: integrative review

Abstract

Objective: To assess how the Patient Safety culture is expressed in the view of Primary Health Care professionals, based on the analysis of scientific productions in which the Medical Office Survey on Patient Culture instrument was applied. Methods: Integrative review based on the scoping review methodology with search in online databases of the Virtual Health Library, Web of Science, PubMed®, Cumulative Index to Nursing and Allied Health Literature and Scopus using the keyword “Medical Office Survey on Patient Safety Culture”. Results: Thirteen articles were analyzed in relation to the application of the instrument. There was a positive overall assessment of Patient Safety (32%-83%). The “teamwork” and “work pressure and pace” dimensions were seen as the best and worst scores, respectively. Conclusion: The integrative literature review allowed the critical analysis of studies that showed the view of health professionals from different countries when evaluating dimensions of the Patient Safety culture according to the instrument applied, indicating areas considered as positive, and those demanding greater attention and appreciation. Such evidence contributes to advance the understanding of the multifaceted phenomenon investigated in different Primary Care settings.