The effect of leadership, organizational learning, and knowledge management on the perception of innovation by operational personnel in Mexico City

Abstract

The aim of this study is to provide an explanation of the factors that have an impact on the perception of innovation among operational personnel in Mexican companies. Through an exploratory study, 26 attributes of innovation were detected. An instrument was designed to measure the perception of compliance with these attributes. A sample of 925 people at the operational level from Mexican manufacturing and service companies was integrated. The attributes were grouped into four dimensions using a confirmatory factor analysis. A regression model and two structural models were developed to analyze the impact of the dimensions on innovation. The structural analyses showed that the factors of organizational learning, knowledge management, and leadership have a significant impact on the perception of innovation by operational personnel. From these factors, leadership obtained the highest statistical weights in the structural models and a significant effect on innovation.