Provision of Tourism Facilities During the Covid-19 Pandemic (Case Study in Bali Zoo, Singapadu Village, Gianyar Regency)

Abstract

The Covid19 pandemic that has hit the world has made the tourism sector one of the affected, after a presidential decree was issued for the community to face the new normal era, which means we can return to our activities as usual while still complying with health protocols. The purpose of this study is to look at the facilities at the Bali Zoo amid the pandemic. The results of this study show that the tourist facilities at the Bali Zoo are appropriate in the new normal era of the covid19 pandemic, after this pandemic the tourist facilities were equipped and adapted to health protocol standards. One of them is by facilitating hand washing and hand sanitizers at several tourist area points. In addition, several facilities for purchasing entrance tickets have also been added, tourists can buy entrance tickets online or come directly to the ticket booth. All staff at Bali Zoo have carried out full-dose vaccinations.