Paralinguistic Features Communicated through Voice can Affect Appraisals of Confidence and Evaluative Judgments

Abstract

This article unpacks the basic mechanisms by which paralinguistic features communicated through the voice can affect evaluative judgments and persuasion. Special emphasis is placed on exploring the rapidly emerging literature on vocal features linked to appraisals of confidence (e.g., vocal pitch, intonation, speech rate, loudness, etc.), and their subsequent impact on information processing and meta-cognitive processes of attitude change. The main goal of this review is to advance understanding of the different psychological processes by which paralinguistic markers of confidence can affect attitude change, specifying the conditions under which they are more likely to operate. In sum, we highlight the importance of considering basic mechanisms of attitude change to predict when and why appraisals of paralinguistic markers of confidence can lead to more or less persuasion.