Implementing a Library Services Platform Using an Organizational Framework

Abstract

The Florida Virtual Campus (FLVC), a statewide library consortium serving 40 public colleges and universities in Florida, implemented a new integrated library system for all libraries in 2020–2021. The scope and scale of the project were highly complex, requiring robust communication strategies and mechanisms for success. FLVC worked with its member libraries and other stakeholders to create an organizational framework for the project. After the completion of the project, FLVC surveyed project participants to assess the effectiveness of the organizational framework. Overall results were strongly positive, while some areas for improvement were identified.