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Testing Nomological Validity of Customers’ Cognitive Levels in Evaluating Higher Education Service Experience

  • Mustaffa W
  • Rahman R
  • Wahad H
  • et al.
International Journal of Academic Research in Business and Social Sciences (2018) 8(10)
DOI: 10.6007/ijarbss/v8-i10/4710
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Abstract

… 41 items were extracted from original HedPERF scale. HedPERF embraces different aspects … Does higher education service quality effect student satisfaction, image and loyalty? Quality …

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APA

Mustaffa, W. S. W., Rahman, R. A., Wahad, H. A., & Taib, R. Md. (2018). Testing Nomological Validity of Customers’ Cognitive Levels in Evaluating Higher Education Service Experience. International Journal of Academic Research in Business and Social Sciences, 8(10). https://doi.org/10.6007/ijarbss/v8-i10/4710

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