Process mining in support of technological readiness level assessment

Abstract

We develop a framework for assessing technological readiness level using available data on business processes. By constructing a network of actors and linking process steps together it is possible to estimate the complexity of organizational structure, examine the bottlenecks and analyse whether advantages of available technology are fully utilized. Using publicly available data on business event logs we also test an automated process mining procedure and suggest a measurement to link our results to the TRL.