Impact of digital information systems on supply chain performance: a mediation of integrations and green practices

Abstract

Industry Revolution (IR) 4.0 is revolutionizing the information infrastructure and the systems in supply chain management. However, the employment of the new technology is not sufficient to impact Supply Chain Management Performance (SCMP). Organizations need to build capabilities like integration both Upstream (UI) and Downstream (DI) for the technology to increase SCMP. The Green Practices (GP) are also becoming part of global corporate culture as all stakeholders demand sustainability in the value chain. The study tests IR 4.0, UI, DI, and GP to understand its impact and relationship with SCMP. For the statistical testing conducts on primary data collected from Malaysian firms. AMOS structural equation model is used to test the model and infer the results. The test concludes that IR 4.0 along with UI, DI, and GP impacts SCMP positively.