BOOK REVIEWS 6

Abstract

Management Leadership Creating an agenda Developing a human network for achieving the agenda Execution Outcomes Planning and Budgeting-estab. lishing detailed steps and timetables for achieving needed results, and then allocatios the resources necessaiy to mdce that happen Organizing and Staffing-establishing sonie stnicture for accomuishing plstn requirements , stdfing t^t structure with iridiyiduak, delegating responsibility and authority Tor carrying out the plan, providing policies and proceaures to help guide people, and creating niethods or systems to monitor implementation Controlling and Problem Solving-monitoring results vs. plan in some detail, identiiying deviations, and then plannmg and organizing to solve these problems Produces a degree of predictability and order and has the potential of consistently producing key results expected by various stakeholders (e.g., for customers, always being on time; for stockholders, being on budget) Establishing Direction-developing a vision of the future, often the distant future, and strategies for producting the changes needed to achieve that vision Aligning People-communicating the direction by words and deeds to all those whose cooperation may be needed so as to influence the creation of teams and coalitions that understand the vision and strategies, and accept their validity Motivating and Inspiring-energizing people to overcome maior poUticai, bureaucratic ana resource barriers to change by satisfying very basic, but often unfUiuled, human needs Produces change, often to a dramatic degree, and has the potential of producing extremely useful change (e.g., new products that customers want, new approaches to labor relations that help make a firm more competitive)