Monitorando a Comunicação na CV-Muzar com o Uso de Agentes Inteligentes

Abstract

This article describes a Multiagent System (MAS) proposed to monitor conversations in the chat tool of the Muzar Virtual Community (Comunidade Virtual do Muzar, CV-Muzar). Thus, conversational markers and their use in synchronous chat environment are being analyzed to propose a compensation mechanism for the identified communication deficits. The proposed MAS has five cooperative agents that monitor conversations in real time and interfere with the chat interface to advice and, if necessary, warn the participant.