Smart Wellness Technology for Tourism Destination Based-on Evolving Tourist Expectation Model

Abstract

The strategic direction and level of competitiveness of tourism businesses and locations are now determined by the impact of smart technology on the industry. The objective of this article is to showcase the concept of "smartness" by analyzing the latest advancements in wellness technology and exploring the development of smart wellness cities. Through all stages of travel, technology-enabled tourism experiences increasingly assist travelers in co-creating value. Intelligence in the Environment (AmI) Tourism is propelled forward by several emerging technologies. Innovation is used to enhance or help the destination's ecotourism management system. Hotels can accommodate and serve tourists of all levels according to tourist’s expectations. Technological advancements bring together a wide range of stakeholders. Additionally, technological developments bring together a diverse variety of stakeholders in tourism services. Moreover, it enlisted the assistance of all parties, including Chiang Mai public health and the municipal. Smart environments will inevitably transform industry structures, processes, and practices, resulting in consequences on innovation capability, strategic planning, management, marketing, and the competitiveness of all stakeholders.