Study on E-Government Integration: A Theoretical and Empirical Review

Abstract

The term e-government integration is important to realize an organization’s goal. The bureaucracy and procedures at government organization consume lots of effort, time, money, and sometimes holds back the success of the e-government integration goal. E-government Integration development is very complex with many stakeholders, users, and different procedures at each organization. Evaluation is needed to keep accelerating e-government integration. This paper-based on a systematic literature review and in-depth interview in local government structure on how to evaluate projects such as e-government integration on theoretical and empirical perspectives. This study contributes to a basis for building an appropriate implementation strategy for the e-Government maturity process. The result shows the methods and lesson learns for designing and evaluating the project of e-government implementation.