Live-labs as real-world validation environments for design methods

Abstract

Laboratory studies and field studies make a major contribution to the validation of new design processes, methods and tools, but are confronted with limited transferability of validation results to corporate practice. In contrast, Live-Labs are validation environments that promise a high degree of external validity, but have not yet been able to systematically justify it. This article presents a procedure model and a categorisation framework that allows existing Live-Labs to be designed in such a way that the transferability of the results of Live-Lab studies to companies can be optimised.