A Method of Evaluating Effect of QoS Degradation on Multidimensional QoE of Web Service with ISO - based Usability

  • Yamauchi D
  • Ito Y
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Abstract

… adopt an online shopping service as a target Web service. … QoE-Web based on ISO's usability and IP performance metrics … ISO 9126 [17] classifies software quality in a structured set of …

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Yamauchi, D., & Ito, Y. (2015). A Method of Evaluating Effect of QoS Degradation on Multidimensional QoE of Web Service with ISO - based Usability. International Journal of Computer Networks & Communications, 7(1), 19–33. https://doi.org/10.5121/ijcnc.2015.7102

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