Emotional Intelligence And Cross-Cultural Communication Competence: An Analysis Of Group Dynamics And Interpersonal Relationships In A Diverse Classroom

Abstract

This study discusses the significance of emotional intelligence and intercultural communication competence in globally diverse classroom settings. Specifically, the research shows a correlation between degrees of emotional intelligence and human communication competence (age, gender, and culture). The dataset consists of 364 participants. Nearly six tenths (n = 215; 59.1%) were women. About two-thirds of participants were undergraduate students (n = 243; 66.8%), and one-third were graduate students (n = 121; 33.2%). Further, most respondents were African American (n = 303; 83.2%). The remaining students were of African and Caribbean origin (n = 61; 61.8%). Among the African/Caribbean students, they had the following national origins: Nigerian, 45 students; Jamaican, 5, Ghanaian, 4; Ugandan, 3; Trinidadian, 2; and Liberian, 2.