Enterprise architecture "As-Is" analysis for competitive advantage: A case study of the internet service provider company

Abstract

In the telecommunication market, it is essential to ensure that the infrastructure and resources of the internet service provider can adapt and grow. In contrast, provide the best quality of data services and offering the best packages for their customers. It is essential to ensure that an internet service provider company remain competitive and agile so that it can provide better products and services promptly to the market. At iiNET, raising awareness of how having an enterprise-wide understanding and view of how the business processes run and all the existing technology within the organisation is vital in ensuring their adaptability and growth in the telecom industry. This paper discusses the challenges which IINET is currently facing and how an enterprise architecture solution is proposed to provide iiNET with the strategic advantage it needs to overcome those challenges. The existing EA frameworks are discussed and analysed to select the best fit for iiNET's EA solution. Finally, the "As-Is" architecture at iiNET is explained as the findings for this EA implementation phase.