Methodological application of multiple case study design using modified consensual qualitative research (CQR) analysis to identify best practices and organizational factors in the public rehabilitation program

Abstract

A multiple case study design, using modified consensual qualitative research (CQR) methodological elements for data analysis, was used to explore emerging and promising practices among four state vocational rehabilitation programs. One hundred fifty-eight counselors, mid-level managers, and leaders participated in semi-structured interviews to help identify both organizational and service delivery practices associated with successful employment outcomes in the public Vocational Rehabilitation (VR) program. Conducting comprehensive, multiple case studies is time and resource intensive and can therefore be difficult to replicate. However, the eclectic methodology utilized for this study resulted in rich results that will be helpful in informing rehabilitation research, practice, and policy.