Impact of Employee Empowerment on Organizational Performance with Mediating Role of Organizational Commitment. An Empirical study of Telecommunication Sector of Pakistan

Abstract

The study was conducted to observe an impact of employee’s empowerment on organizational performance with mediating role of organizational commitment. The aim of this study was to measure the impact of empowerment through psychological and structural empowerment on organizational performance. Research study was conducted based on deductive approach to follow Kanter theory of power. the study was conducted on telecom sector of Pakistan where a survey questionnaire of 300 in numbers through convenience sampling were distributed to collect the response. Out of those 300, 262 were found significant which were included for data collection. Correlation among constructs were significant in nature. The empowerment indicators both structural and psychological were making significant impact through regression analysis on organizational performance. Mediation was analyzed through Barren and Kenny approach where partial mediation was observed. The study had provided practical implications to understand the importance of both psychological and structural empowerment for the better outcome of the overall performance of the firm.