Impact of Abusive supervision on Organizational Citizenship Behavior: Mediating role of Job Tension, Emotional Exhaustion and Turnover Intention

Abstract

The research was designed to find out the impact of abusive supervision on OCB and to see what mediating role do the three variables i.e. job tension, emotional exhaustion and turnover intention play in the association of abusive supervision and organizational citizenship behavior. A total of 205 responses were gathered for the analysis of the study. Analysis was done using Simple regression, Multiple Regression and Baron and Kenny tests. The results concluded that the mediating variables didn’t have any relationship with the dependent variable. Due to this no mediation existed among the dependent and independent variable. Abusive supervision, however, was found to be in a positive relationship with Organizational citizenship behavior. A positive relationship was also found between abusive supervision and 3 mediating variables ( job tension, emotional exhaustion and turnover intention)