Work environment and its relationship to quality improvement: Health care providers' perspectives

Abstract

There is a gap in understanding how work environment contributes to hospitals' readiness for quality improvement (QI) in developing countries; thus, diagnosingwork environment problems in health care organizations is the initial step in designing strategies for QI in organizations. This study examines the relationship between nurses' and physicians' perspectives of thework environments and hospitals' climate for QI. Study results indicate that work environment is positively associated with hospitals' readiness for QI.